Customer Experience Intern

Careers

Location

Hanoi

FPT Digital is looking for a Customer Experience Intern who is passionate about experience design and eager to create memorable journeys for customers. At FPT Digital, we take pride in having a dynamic, flexible, and open working environment, while also focusing seriously on work effectiveness and performance.

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Requirements

Responsibilities

Competitor and customer insights research and keep up to date with market trends and new developments utilizing information for enhance customer experiences (45%).
Support upper level in preparing required documents related to business and customer needs information (35%).
Other tasks assigned by the leaders (20%).

Qualifications

Bachelor’s degrees in Business Management, Economics, Finance, Accounting, or related majors.
Organizational, analytic skills, and problem-solving is a must.
Analytical thinking with theoretical and research proficiency.
Proficiency in English, especially writing skills, is highly encouraged.

Benefits

Receiving training and guidance to improve professional skills in the process of working
Being involved in corporate projects under the guidance of Managers, Leaders
Working in a dynamic, professional, and young environment
Opportunity to participate in training and personal development programs of FPT Corporation
Opportunity to become a full-time employee after the internship

How is the recruitment process with us?

The recruitment process with FPT Digital usually goes through 3 steps

01 Test (required for some positions)

If we see that you are potential candidate from the CV, you will be invited to take part in a test prior the 1st interview. With this test, we’ll gain a through understanding of you, your throughts and how you interact, and solve the problem.

02 Aptitude interview

If the test you’ve done matches our expectation, we’ll invite you to our office for the aptitude interview. You will meet our colleagues from the domain or department that you applied for.

03 HR interview

After the aptitude interview, you will enter the last interview with our HR & operation leaders to test your interaction skill and your suitability to fit in the organization.