Finance & Banking - FPT Digital

Finance & Banking

The development of fintech and digital banking

Optimizing Customer Experience with Omnichannel in the Digital Banking Era

Digital transformation is driving and reinforcing the trend of customer-centricity, making customer experience management a mandatory requirement. Previously, financial services and transactions were tied to the physical presence of banks…
18 February, 2025

Digital Transformation in Transaction Banking

Transaction banking has always been a core business focus in the corporate banking strategies of banks and financial institutions, operating with the objective of connecting solutions and products across markets…
15 January, 2025
Internet of Thing

Application of AI technology in the insurance industry

AI (Artificial Intelligence) is a technology that simulates human thought and learning processes for machines. AI used to be something that only existed in the human imagination and fiction movies…
01 July, 2022
Internet of Thing

06 digital transformation trends in banking in 2022

Capturing the digital transformation trends in 2022 can help banks better orient their activities in the foreseeable future. With increasingly competitive market and ever-rising demand of users, it is vital…
09 May, 2022
Internet of Thing

Banking-as-a-Service: A new wave

In the financial sector, Banking-as-a-Service platforms have emerged as critical components of Open Banking, in which companies provide more transparent financial options to account holders by opening programming interfaces (APIs)…
05 April, 2022
Internet of Thing

eKYC, a solution to attract online customers in the banking and finance industry

eKYC (electronic Know Your Customer) solution opens up a potential market. According to FnF Research, the global eKYC market is estimated to reach US$257.23 million in 2019 and is expected…
30 March, 2022
Digital Strategy

How do banks protect users’ data?

According to the 2021 World Retail Banking report, 57% of consumers say they prefer to use online banking over traditional branches. And now 55% of consumers prefer to use mobile…
22 February, 2022
Digital Strategy

Customers’ journey in using financial, banking services

The continuous development and increase in the number & quality of commercial banks makes the financial and banking services market more fierce than ever. Faced with these many challenges, service…
09 February, 2022
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