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3 emerging trends in the financial industry in the post-pandemic context
The pandemic has led to significant changes across all aspects of life, notably creating new consumer habits and reshaping existing ones. What should financial institutions pay attention to in the post-Covid-19 landscape? What emerging trends will define the financial industry as it responds to evolving customer behaviors during this period?
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September 2023
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August 2023
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Digital Strategy
A PoC project: Human resources allocation optimization for after-sales service at a telecom organization
A PoC project that tests an automating solution of staff shifts allocation to improve after-sales customer service delivery at home, enhance customer experience and promote an efficient service process.
15 January, 2020
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