Careers
Account Manager
Location
Hanoi
As an Account Manager at FPT Digital, you will play a critical role in managing and growing relationships with our valued clients. Your primary responsibility will be to oversee client accounts, ensure customer satisfaction, and identify opportunities to expand our partnerships. This position offers an excellent opportunity to gain experience in client relationship management and advance your career in the consulting and digital transformation industry.
Requirements
Responsibilities:
- Manage and develop relationships with existing clients, ensuring their needs are met and exceeded.
- Identify opportunities to upsell and cross-sell FPT Digital’s digital transformation services.
- Collaborate with consulting experts and specialized solution teams during the sales process and project implementation.
- Act as the primary point of contact for client accounts, addressing any concerns and providing solutions promptly.
- Prepare regular business reports on client account performance and recommend strategies to enhance growth.
- Continuously stay updated on FPT Digital’s new products, services, and market trends to provide strategic insights to clients.
Requirements:
- Graduated from university in Business, Marketing, Business Administration, or related fields.
- 2-5 years of experience in account management, sales B2B, or client relationship roles, preferably in the IT and digital transformation sectors.
- Strong communication and presentation skills.
- Ability to work independently and as part of a team.
- English communication skills are an advantage.
Benefits
- Competitive salary and performance-based awards.
- Annual leave and working conditions in compliance with Vietnam labor laws
- International, dynamic, and friendly working environment.
- Opportunities to work in a motivated and supportive environment.
- Continuous development of hard and soft skills through work and professional trainings.
How is the recruitment process with us?
The recruitment process with FPT Digital usually goes through 3 steps
01
Test (required for some positions)
If we see that you are potential candidate from the CV, you will be invited to take part in a test prior the 1st interview. With this test, we’ll gain a through understanding of you, your throughts and how you interact, and solve the problem.
02
Aptitude interview
If the test you’ve done matches our expectation, we’ll invite you to our office for the aptitude interview. You will meet our colleagues from the domain or department that you applied for.
03
HR interview
After the aptitude interview, you will enter the last interview with our HR & operation leaders to test your interaction skill and your suitability to fit in the organization.
Apply Now! 