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Beyond-expectation customer experience

Digital Strategy

New trends in customer experience in 2022

The Customer experience (CX) is defined as how the customer feels when interacting in both direct and indirect ways with a brand. Customer experience is evaluated as a new competitive…
08 February, 2022
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Smart building – Development trend of the real estate market

Skyscrapers, high-rise commercial and residential buildings, and other types of immovable properties are becoming more prevalent in the present real estate market. While society is developing, and living standards are…
27 December, 2021
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Gain customers insights through Design Thinking

Design Thinking is a concept that has long been around in the United States, in the 1970s, in an academic environment. However, Design Thinking only really became well-known in the…
28 October, 2021
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Trends of digital transformation in the food manufacturing and processing industry

The food manufacturing and processing industry for many years has always been one of the important economic sectors of Vietnam and still has a lot of room for development. However,…
28 September, 2021
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Digital transformation trends in the telecommunications industry

As entire industries are facing incredible shifts in terms of digital transformation, the telecommunications industry is certainly not an exception, in which enterprises must confront massive barriers in the macro…
14 June, 2021
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Digital Transformation and E-commerce

Digital transformation and e-commerce undoubtedly have a close relationship. The following article will help businesses better understand this connection, grasp the latest trends, and know how to build a successful…
17 January, 2021
Internet of Thing

Application of artificial intelligence enables a breakthrough experience to customers

With the ability to serve customers in real time and provide insights into customers, Artificial intelligence is being applied in the retail industry to enhance customer experience.
13 March, 2020
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