Beyond-expectation customer experience
Latest Insight
3 emerging trends in the financial industry in the post-pandemic context
The pandemic has led to significant changes across all aspects of life, notably creating new consumer habits and reshaping existing ones. What should financial institutions pay attention to in the post-Covid-19 landscape? What emerging trends will define the financial industry as it responds to evolving customer behaviors during this period?
3 Ways Blockchain Technology is Shaping the Future of Manufacturing
The manufacturing industry is facing increasing challenges related to demand forecasting, inventory management, production capacity optimization, return on investment (ROI) assurance, and meeting evolving customer expectations. Blockchain is poised to…
07 March, 2025
The role of E-commerce in driving business growth and enhancing customer experience
With new shopping habits shaped by the covid-19 pandemic, e-commerce is poised to become a powerful sales-driving channel, increasingly attracting users compared to traditional sales methods.
19 February, 2025
Optimizing Customer Experience with Omnichannel in the Digital Banking Era
Digital transformation is driving and reinforcing the trend of customer-centricity, making customer experience management a mandatory requirement. Previously, financial services and transactions were tied to the physical presence of banks…
18 February, 2025
Digital Transformation in Transaction Banking
Transaction banking has always been a core business focus in the corporate banking strategies of banks and financial institutions, operating with the objective of connecting solutions and products across markets…
15 January, 2025
Internet of Thing
Application of AI technology in the insurance industry
AI (Artificial Intelligence) is a technology that simulates human thought and learning processes for machines. AI used to be something that only existed in the human imagination and fiction movies…
01 July, 2022
Internet of Thing
Digital transformation of real estate marketing – An inevitable trend of development
Along with changes in user behavior and expectations as well as technological advancements, digital transformation has become a vital strategy for the marketing industry and, specifically, the real estate sector.…
14 June, 2022
Internet of Thing
06 digital transformation trends in banking in 2022
Capturing the digital transformation trends in 2022 can help banks better orient their activities in the foreseeable future. With increasingly competitive market and ever-rising demand of users, it is vital…
09 May, 2022
Internet of Thing
Banking-as-a-Service: A new wave
In the financial sector, Banking-as-a-Service platforms have emerged as critical components of Open Banking, in which companies provide more transparent financial options to account holders by opening programming interfaces (APIs)…
05 April, 2022
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