Junior Business Analyst – Sales Intelligence Platform

Careers

Location

Ha Noi

We are looking for someone who can spot product opportunities in data, understand how businesses sell, and work with the team to turn those problems into AI features that users truly want to use.
If you like standing at the intersection of Business, Product, and AI, come build the Sales Intelligence Platform with us.

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Requirements

1. Key Responsibilities

Elicit, analyze, and clarify business requirements with clients/end-users.
Research and build specifications for AI agents integrated into the CRM core platform.
Draft and update SRS / User Stories / Wireframes. Detailed descriptions of screen layouts, process flows, business rules, validations, document/transaction statuses, data fields, permissions, and data integration.
Collaborate with PO, BA Lead, Tech Lead, Dev, and QA teams throughout the software development lifecycle.
Support system Demos, UAT, acceptance testing, and track/verify business bugs.

2. Job Requirements

Experience: > 2 years of experience as a BA in Product/Outsourcing projects. Prior participation in CRM projects (B2B CRM is a plus); experience with AI-assisted or AI-native systems.
Skills: Strong communication skills, proactive in connecting business users with technical teams.
Technical background: Solid understanding of Database, basic SQL, API, JSON, SDLC, and Agile/Scrum framework.

3. Preferred Qualifications (Nice-to-have)

Understanding of B2B sales processes or customer management
Experience working with data
Interest in AI, GenAI, and AI Agents
Prior participation in Data, Analytics, or AI projects

Benefits

Participate in building an AI-native product from the early stages
Work directly with AI, Product, and Business experts
Opportunity to grow into a Product Manager or AI Product Owner role
Fast-paced environment with real-world business problems

How is the recruitment process with us?

The recruitment process with FPT Digital usually goes through 3 steps

01 Test (required for some positions)

If we see that you are potential candidate from the CV, you will be invited to take part in a test prior the 1st interview. With this test, we’ll gain a through understanding of you, your throughts and how you interact, and solve the problem.

02 Aptitude interview

If the test you’ve done matches our expectation, we’ll invite you to our office for the aptitude interview. You will meet our colleagues from the domain or department that you applied for.

03 HR interview

After the aptitude interview, you will enter the last interview with our HR & operation leaders to test your interaction skill and your suitability to fit in the organization.