Careers
Sales Executive Assistant
Location
Hanoi
As a Sales Executive Assistant at FPT Digital, you will play a crucial role in nurturing relationships with our esteemed clients. Your primary responsibility will be to provide exceptional support and ensure client satisfaction. This position offers an excellent opportunity to gain experience in client management and develop your career in the consulting industry.
Requirements
- Respond to client inquiries via phone, email, and chat in a timely and professional manner.
- Resolve client issues and complaints with empathy and efficiency, ensuring a high level of client satisfaction
- Maintain a thorough understanding of our consulting services and solutions to provide accurate information to clients
- Collaborate with consulting teams to resolve complex client issues and provide tailored solutions
- Identify and escalate priority issues to the appropriate channels within the firm
- Manage client documentation, including contracts, proposals, and reports, ensuring all information is up-to-date and easily accessible.
- Assist with scheduling and coordinating client meetings, presentations, and conference calls.
- Prepare and distribute meeting agendas, minutes, and follow-up action items.
- Stay updated with the latest digital trends and technologies to enhance client service delivery
- Proactively seek feedback from clients and suggest improvements to enhance the client experience.
Qualifications:
- Bachelor’s degree in Business Administration, Management, Marketing, or related field preferred.
- Strong interpersonal and communication skills, both written and verbal.
- Exceptional organizational skills and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Demonstrated problem-solving skills and a proactive approach to addressing client needs.
- Previous experience in a client-facing role or consulting environment is a plus but not required.
- A positive attitude and a passion for helping clients achieve their goals
Please send your CV to [email protected]
We can only respond to applicants selected for the interview process after 7–10 working days due to the large number of CVs received.
Benefits
- Competitive salary. Performance based award
- Annual leave, working conditions follow Vietnam labor laws
- “FPT Care” health insurance provided by AON and is exclusive for FPT employees
- International, dynamic, friendly working environment
- Successful candidates will be offered a friendly, motivated working environment
- Continuous development of hard and soft skills through work and professional trainings
How is the recruitment process with us?
The recruitment process with FPT Digital usually goes through 3 steps
01
Test (required for some positions)
If we see that you are potential candidate from the CV, you will be invited to take part in a test prior the 1st interview. With this test, we’ll gain a through understanding of you, your throughts and how you interact, and solve the problem.
02
Aptitude interview
If the test you’ve done matches our expectation, we’ll invite you to our office for the aptitude interview. You will meet our colleagues from the domain or department that you applied for.
03
HR interview
After the aptitude interview, you will enter the last interview with our HR & operation leaders to test your interaction skill and your suitability to fit in the organization.
Apply Now!