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Information security in Digital Transformation
Digital transformation is changing the business operations and activities of every organization, through new technologies that enhance the competitive advantages, efficiency, flexibility, and customer experience. Simultaneously with the increasing threat of information security, digital transformation may not be successful without an appropriate security strategy.
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Digital Strategy
A PoC project: Human resources allocation optimization for after-sales service at a telecom organization
A PoC project that tests an automating solution of staff shifts allocation to improve after-sales customer service delivery at home, enhance customer experience and promote an efficient service process.
15 January, 2020
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