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Internet of Thing

Digital transformation trends in the telecommunications industry

As entire industries are facing incredible shifts in terms of digital transformation, the telecommunications industry is certainly not an exception, in which enterprises must confront massive barriers in the macro…
14 June, 2021
Internet of Thing

The future of banking is open

The term Open Banking first appeared in the Revised Payment Services Directive (PSD2) of the European Union (EU, 2015). Accordingly to PSD2, Open Banking allows third-party payment service providers to…
10 December, 2021
Digital Strategy

Businesses will be strong when building a talent ecosystem

A 2018 report from Cornerstone OnDemand and International Data Corporation (IDC) state that the speed of innovation in an organization is directly related to how they manage talent, their internal…
17 March, 2022
Digital Strategy

Improving digital human resources for digital transformation in the future

Technology is changing and evolving with leaps and bounds, but the real change lies not only in the technology part but also focused primarily on human change. The workforce of…
11 March, 2022
Digital Strategy

Customers’ journey in using financial, banking services

The continuous development and increase in the number & quality of commercial banks makes the financial and banking services market more fierce than ever. Faced with these many challenges, service…
09 February, 2022
Most read article
Digital Strategy

A PoC project: Human resources allocation optimization for after-sales service at a telecom organization

A PoC project that tests an automating solution of staff shifts allocation to improve after-sales customer service delivery at home, enhance customer experience and promote an efficient service process.
15 January, 2020
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